Frequently Asked Questions

Is an acronym used to signify two-spirited, lesbian, gay, transgender, queer, intersex, asexual and others under the "queer" umbrella collectively. If you're interested in learning more about 2SLGBTQIA+ vocabulary, visit The Canadian Centre for Gender + Sexual Diversity's handy terminology consolidation.

We don't, but Dapper & Daring do and it's incredible. Make sure to visit their site and check out the businesses they support.

Yes, we take many measures to ensure that the youth drop-in is a safe space. Participation in the space requires an acceptance of our SAFE Guidelines. These guidelines include respecting consent and boundaries, not using racist, sexist, transphobic, homophobic or ableist language and ensuring that the space is free from any forms of violence, harassment and bullying. The youth space and drop-ins are also alcohol- and drug-free spaces, meaning that substances cannot be used before or during accessing the space. Finally, we provide bus tickets to make sure that the youth can get home afterwards.

Everyone is expected to follow our SAFE Guidelines, including staff and volunteers. If these guidelines cannot be followed for whatever reason, a staff member will chat with you and if necessary, may ask you to leave the centre.

No, we’re not a religious organization. While we wait for our forever home to be ready, we can be found in the back left room of Kanata United Church at 33 Leacock Drive in Kanata. Come in through the front door and walk all the way to the end of the hall, we are on the left - you can’t miss us! 

We don't, however, we can help in a crisis, provide resource referrals, peer-support, and respectful listening.

Yes, so long as they are between 12-17 years old. Allies of the 2SLGBTQIA+ community are always welcome. 

No. In Ontario, youth are capable of providing their own consent so long as they understand the information shared with them.

No. All of our programs are FREE!

You can reach out to our director at directorcentre33@outlook.com. We cannot provide you with specific information related to your child’s participation as we are confidential, but we are happy to answer questions regarding safety and programming.

We are following all of the guidelines provided by Ottawa Public Health and will continue to monitor their recommendations. Vaccine verification is required of all staff and volunteers. 

We are not able to welcome adults to our drop-in hours. There may be youth who are not yet “out” or who are keeping their identity from others, and that needs to be respected. We will have lots of programming that you can attend and some designed specifically for caregivers in the future. Follow us on socials to stay in the loop!

Yes, just make sure they have emergency contact information with them!

You may find that Family Services Ottawa has resources to help.

If you need support, please reach out to Pflag Canada.